Effective Date: August 19, 2026

Tablada Recovery Services LLC (“Tablada Recovery Services,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide through our website, forms, telephone communications, text messages, emails, consultations, and related services.

This Privacy Policy explains what information we collect, how we use and disclose it, and the choices you may have regarding your information.

By accessing our website, submitting information, or communicating with us, you acknowledge the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with us, we may collect the following categories of information:

Information You Provide Directly

You may provide information to us when you:

Submit a website form

Request information or a consultation

Schedule an appointment

Call, text, or email us

Ask for assistance locating recovery, behavioral health, or related services

Subscribe to communications

Otherwise communicate with us

This information may include:

Name

Email address

Telephone number

Mailing address

Preferred method of communication

Appointment or consultation information

Information about the services you are requesting

Questions, messages, or other information you choose to provide

Information concerning recovery, behavioral health, substance use, treatment needs, insurance, or related circumstances when voluntarily provided

Information about a family member or another person when you are authorized to provide it

Please do not submit Social Security numbers, financial account credentials, detailed medical records, or other highly sensitive information through a general website form unless specifically requested through an appropriate secure method.

Information Collected Automatically

When you visit our website, we or our service providers may automatically collect certain information about your device and use of the website, including:

Internet Protocol address

Browser type

Device type

Operating system

Referring website

Pages viewed

Date and time of visits

Links or buttons selected

General geographic location derived from an IP address

Website performance and diagnostic information

We may collect this information through cookies, pixels, analytics tools, log files, and similar technologies.

Communications Information

If you communicate with us by telephone, text message, or email, we may collect and retain:

Your contact information

The date and time of the communication

The content of messages

Communication preferences and consent records

Opt-in and opt-out requests

Notes relating to your inquiry or requested services

Telephone calls may be monitored or recorded for quality assurance, training, documentation, or compliance purposes when permitted by law and with any notice or consent required by applicable law.

How We Use Information

We may use personal information to:

Respond to inquiries and requests

Schedule and manage consultations or appointments

Communicate about services you requested

Help identify potential recovery, behavioral health, treatment, professional, or community resources

Facilitate introductions or referrals when requested or authorized

Provide customer service and follow-up

Send administrative, appointment, service, or account-related communications

Send promotional communications when you have separately consented to receive them

Maintain records of communications and consent

Operate, maintain, and improve our website and services

Understand how visitors use our website

Protect the security and integrity of our website and systems

Detect or prevent fraud, misuse, or unlawful activity

Comply with legal, regulatory, contractual, and professional obligations

Establish, exercise, or defend legal claims

Accomplish another purpose disclosed when the information is collected or authorized by you

We will not use sensitive information for purposes that are unrelated to your request or inconsistent with your reasonable expectations without obtaining additional authorization when required.

Recovery and Health-Related Information

Because our services may relate to recovery, behavioral health, substance use, treatment resources, insurance contracting, or related services, information you voluntarily provide may reveal sensitive personal or health-related circumstances.

We seek to collect only the information reasonably necessary to respond to your request. We do not disclose health-related or recovery-related information for third-party advertising or unrelated marketing purposes.

When you ask us to assist with an introduction, referral, consultation, or connection to another organization or professional, you authorize us to share the information reasonably necessary to facilitate that request. We will seek additional permission when required by applicable law.

This website Privacy Policy is not intended to replace a healthcare provider’s Notice of Privacy Practices. If Tablada Recovery Services LLC or another organization provides services subject to HIPAA, 42 C.F.R. Part 2, the California Confidentiality of Medical Information Act, or another health-information privacy law, a separate notice or authorization may apply to those services and records.

The website is not intended for medical emergencies. Do not use a website form, email, or text message to request emergency assistance. If you are experiencing an emergency, call 911 or seek immediate assistance from an appropriate emergency service.

Telephone Calls and Text Messages

When you provide your telephone number and separately opt in to communications, we may contact you by telephone call or SMS/MMS text message for the purposes described at the time of consent.

Communications may include:

Responses to your inquiry

Consultation or appointment information

Service-related updates

Customer-support communications

Follow-up concerning requested resources or services

Promotional communications when separately authorized

Calls or messages may be made using automated technology, including an automatic telephone dialing system, prerecorded or artificial voice messages, or similar technology.

Message frequency varies. Message and data rates may apply. Consent to receive marketing calls or text messages is not a condition of purchasing any product or service.

You may opt out of text messages at any time by replying STOP. You may receive one final message confirming your opt-out request. For assistance, reply HELP, email [email protected], or call 1-855-623-9500.

You may revoke consent to receive calls by informing the representative during a call or contacting us using the information listed below.

Mobile Information and Messaging Consent

We do not sell or rent mobile telephone numbers, SMS opt-in information, or messaging consent information.

Mobile information will not be shared with third parties or affiliates for their own marketing or promotional purposes. Information may be shared with vendors and service providers that assist us with communications, customer management, website hosting, scheduling, or business operations, but only as necessary to provide those services on our behalf.

Text-message originator opt-in data and consent information will not be shared with third parties for their own marketing purposes.

How We Disclose Information

We may disclose personal information in the following circumstances:

Service Providers

We may provide information to vendors that perform services on our behalf, such as:

Website hosting and maintenance

Form processing

Customer relationship management

Telephone and text-message delivery

Email delivery

Scheduling

Data storage and security

Website analytics

Technical support

Professional and administrative services

These providers are permitted to use information only as necessary to perform services for us or as otherwise allowed by law.

Requested Referrals and Introductions

When you ask us to connect you with a treatment provider, recovery professional, consultant, organization, or other resource, we may provide the information reasonably necessary to facilitate the requested introduction or referral.

We do not authorize referral recipients to use your information for unrelated purposes.

Business and Professional Partners

We may disclose information to professional advisers, contractors, or business partners when reasonably necessary to provide requested services, administer our operations, or protect our legal interests.

Legal and Safety Reasons

We may disclose information when we reasonably believe disclosure is necessary to:

Comply with applicable law, regulation, legal process, or government request

Enforce our agreements and policies

Detect, investigate, or prevent fraud, security incidents, or unlawful activity

Protect the rights, property, safety, or security of Tablada Recovery Services LLC, our users, or others

Respond to an emergency involving a potential threat to health or safety, as permitted by law

Business Transactions

Information may be disclosed in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction. Any successor receiving personal information will be expected to handle it consistently with applicable law and this Privacy Policy.

With Your Direction or Consent

We may disclose information for another purpose when you direct us to do so or provide your consent.

Sale and Sharing of Personal Information

Tablada Recovery Services LLC does not sell personal information for monetary compensation.

We do not sell or share mobile telephone numbers, SMS opt-in information, or messaging consent information with third parties or affiliates for their own marketing or promotional purposes.

Some website analytics or advertising technologies may be considered “sharing” under California law even when no money is exchanged. To the extent such technologies are used and California law applies, California residents may have the right to opt out as described below.

Cookies and Similar Technologies

We and our service providers may use cookies and similar technologies to:

Enable website functionality

Remember preferences

Measure website traffic and performance

Understand how visitors use the website

Diagnose technical issues

Improve website content and user experience

Measure the effectiveness of outreach or advertising

You may adjust your browser settings to block or delete cookies. Disabling certain cookies may affect website functionality.

Where required, we will provide appropriate cookie controls or honor legally recognized browser-based opt-out preference signals.

Third-Party Websites and Services

Our website may contain links to websites operated by treatment providers, recovery organizations, consultants, social media platforms, payment providers, or other third parties.

We are not responsible for the privacy, security, or content practices of third-party websites. Information you provide directly to another organization is governed by that organization’s privacy policy and practices.

We encourage you to review the privacy policies of third-party services before providing personal information.

Data Retention

We retain personal information for as long as reasonably necessary to:

Respond to your inquiry

Provide requested services

Maintain business and communication records

Document consent and opt-out requests

Comply with legal, regulatory, tax, accounting, or contractual obligations

Resolve disputes

Enforce our agreements

Protect against fraud or security threats

Retention periods vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements. When information is no longer reasonably necessary, we may delete, deidentify, or securely dispose of it.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic communication, database, or data-transmission method can be guaranteed to be completely secure. You provide information electronically at your own risk.

Email and standard text messaging may not be encrypted. Please avoid sending highly sensitive medical, financial, or identifying information by unsecured email or text message.

Your Privacy Choices

Depending on your location and applicable law, you may have the right to:

Request access to personal information maintained about you

Request correction of inaccurate information

Request deletion of certain information

Request information about how your information is collected, used, or disclosed

Withdraw consent when processing is based on consent

Opt out of marketing communications

Opt out of the sale or sharing of personal information when applicable

Limit certain uses or disclosures of sensitive personal information

Submit a request through an authorized agent

Appeal a decision regarding a privacy request when applicable

These rights may be subject to exceptions and verification requirements.

To submit a privacy request, email [email protected] or call 1-855-623-9500.

We may need to verify your identity before processing a request. We will use information provided in connection with a privacy request only to verify and fulfill that request.

California Privacy Rights

California residents may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, when that law applies to Tablada Recovery Services LLC and the information at issue.

These rights may include:

Right to know: The right to request information about the categories or specific pieces of personal information collected, sources of that information, purposes for collection, and categories of recipients.

Right to delete: The right to request deletion of personal information, subject to applicable exceptions.

Right to correct: The right to request correction of inaccurate personal information.

Right to opt out: The right to opt out of the sale or sharing of personal information.

Right to limit: The right to limit certain uses or disclosures of sensitive personal information.

Right to non-discrimination: The right not to receive unlawful discriminatory treatment for exercising a privacy right.

If we engage in activity considered a sale or sharing under California law, we will provide an appropriate method for submitting an opt-out request and will honor legally recognized opt-out preference signals, such as Global Privacy Control, when required.

We do not knowingly sell or share the personal information of individuals under 16 years of age.

An authorized agent may submit a request on your behalf. We may require documentation establishing the agent’s authority and may contact you to verify your identity and confirm the request.

Do Not Track and Global Privacy Control

Some browsers transmit “Do Not Track” signals. Because there is no universally accepted standard for responding to these signals, our website may not respond to traditional Do Not Track settings.

Where required by applicable law, we will process recognized opt-out preference signals, including Global Privacy Control, as a request to opt out of the sale or sharing of personal information for the browser or device sending the signal.

Children’s Privacy

Our website and services are intended for adults and are not directed to children under 13.

We do not knowingly collect personal information directly from children under 13 through this website. If you believe a child has provided personal information to us without appropriate authorization, please contact us so we can review and delete the information when required.

If you contact us regarding services for a minor, you represent that you are authorized to provide the information submitted.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, technologies, or legal obligations.

When changes are made, we will update the effective date at the top of this page. Material changes may also be communicated through the website or another appropriate method.

We encourage you to review this Privacy Policy periodically.

If you have questions about this Privacy Policy, wish to exercise a privacy right, or have concerns about how your information is handled, contact:

Tablada Recovery Services LLC
Van Nuys, CA 91406

Email: [email protected]
Telephone: 1-855-623-9500